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Customer experience is crucial the the financial health and longevity of any technology company, software manufacturer, or sustainable business. Not only are 86% of consumers willing to pay more for a great customer experience, but in fact, by the year 2020, customer experience will overtake price and product as the key brand differentiator. (Source: Walker)
To accommodate this growing need, we utilized our extensive customer engagement and content marketing experience and created a new service, called Customer Service Enablement, that will allow you to take your customer experiences to the next level.
Our Customer Service Enablement services allow you to:
Iteratively improve customer happiness as you gain actionable insights into your customers and their needs and preferences,
This service can be utilized standalone, but is much more efficient with a HubSpot Service Hub subscription (purchased separately through HubSpot).
Our proven approach to Inbound Sales Enablement has direct impact on your sales team's efficiency, close rate, and most importantly revenue generation by enabling you to:
Our Inbound Sales Enablement services are extremely versatile, are offered in form of 6 to 12-month retainers — usually as part of an Inbound Marketing engagement. The monthly investment depends on your needs, the size of your current contact database, and of course how ambitious your goals are, but generally range from $2,000 to $4,000. They are based on a value-based point price system that allows us to adjust our services to where you need us most. [Learn more about our value-based point pricing.]
If you have the internal resources for ongoing content creation, but want some help getting started, we can help, too. Our Inbound Sales Training & Kickstart Program will get:
This short three-month engagement (plus three months of support) gives you a significant head start and everything you need to successfully embrace Inbound Sales on your own.